Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
great value
bathroom no locks
small room size
8.0/10
Great
Rooms
7.3
Location
7.3
Service
8.7
Dining
6.7
Guest reviews
8.0/10
based on 3 reviews
7.7
7.7/10 based on 430 reviews
Alf
United Kingdom,
May
2024
7.8/10
The hotel rooms were very comfortable, warm, and great value, highly recommended, especially the staff who were amazing. However, the bathroom had no locks and were very close to each other, especially on the 4th floor. The room size is small and has a washbasin in the room.
Rooms
8.0
The rooms were comfortable and warm, great value for the price. The staff was amazing.
Service
9.0
The staff at the hotel were so helpful and friendly. They were courteous and accommodating, despite a minor issue with payment.
Location
8.0
The hotel is strategically located near Istiklal Street, Taksim Square, and the Metro Station. It's also near a bus station and in a quiet neighborhood.
Dining
7.0
The dining experience was good but could have been more varied. The service was a bit slow at times, but the location was convenient.
Facilities
7.0
The hotel offers a variety of services like room service, car hire, and laundry.
friendly staff
bathroom no locks
William
United Kingdom,
October
2023
7.8/10
The hotel is conveniently located near Taksim Square and Osmanbey metro station, making it ideal for travelers with light luggage. The rooms were comfortable and serviced daily, but could benefit from a thorough clean as the carpets were quite dirty and there were some interior defects in the bathroom. The service was top-notch with immediate issue resolution and helpful staff who even assisted with luggage up steep stairs. The dining options were decent, although there is room for improvement in terms of variety and opening hours. Overall, a good value for a stay with minor room cleanliness concerns.
Rooms
7.0
The rooms were comfortable and serviced daily, but some areas needed proper cleaning, notably the dirty carpets and bathroom defects.
Service
9.0
The service was excellent, with immediate issue resolution and very accommodating staff, especially Mr Mustafa Demir.
Location
8.0
The hotel's location is great for those near Taksim Square and Osmanbey metro station, but be prepared for the challenge of climbing a steep hill to reach the main road.
Dining
7.0
The dining experience was decent with fresh and tasty options, though improvements could be made in terms of variety and operating hours.
Facilities
The hotel offers a range of services from room service to tours and ticket assistance, catering well to guests' needs.
John
United Kingdom,
October
2023
6.6/10
The hotel has mixed qualities with a comfortable bed but small rooms and unappealing washbasin setup. The service was commendable though some currency issues were noted. The location is convenient with some accessibility challenges. The dining options could be improved. Facilities were average.
Rooms
7.0
The room had a super comfortable bed, but it was small and had a washbasin inside, which was off-putting. The actual style did not match the pictures.
Service
8.0
I want to thank everyone at the RG suites, especially Mr Mustafa Demir. The amenities like the hairdryer and tea maker were nice. However, there was an issue of receiving less Turkish Lira in exchange than the actual value.
Location
6.0
The hotel's location involved climbing a steep hill to reach the main road, which might be challenging. It is suitable for those with heavy luggage. However, it is isolated from the main street, causing transportation inconvenience.
Dining
6.0
The dining experience needs improvement in terms of options and opening hours. The food was delicious but repetitive. Great for delicious sandwiches.
Facilities
6.0
The facilities were average, with room for enhancement.